Right First Time

The NSG key initiative to drive quality improvement is “Pass Only Good Glass” (POGG). The goal of the Pass Only Good Glass program is to improve quality and yield performance by stopping and preventing defects at source. This protects our customers and also allows us to focus on internal cost reduction. The Pass Only Good Glass program utilizes a toolbox of quality improvement methods within a structured approach working across the whole production environment.

Integrating learning from new product industrialisation into NSG Company Knowledge is one of the supporting processes behind Right First Time with recent best practice examples including supply for the Toyota Alphard and Vellfire models in the Automotive SBU, involving a complex set of glazings with a large HUD (Head Up Display) and laminated encapsulation for the front quarter lite.

The Group also continues to work on inspection for key product areas such as windscreens with Augmented Reality Head Up Displays (AR-HUD). AR-HUD images are larger than Conventional HUD (C-HUD) images, appear further away from the driver and include content which must accurately overlay & move with the scene. Recently, R&D and Automotive Engineering have been working together to develop a lower cost approach to inspection which has now been accepted by several customers, and has reduced the Capex required for roll-out of inspection equipment for AR-HUD.