Our Aspiration
"Delivering safe and high quality products and services, which add value for our customers. Reducing continuously direct and indirect quality cost through a structured "Right First Time" approach in all stages of the product cycle, supported by full use of digital tools, analytic methods and a high level of automation."
This is our vision for the delivery of safe and high-quality products and services as part of the new Medium Term Plan, linking to our Group level quality policy.
Our supporting programs focus on three key areas:
- Consistent Customer Satisfaction
- Right First Time Product and Service Introduction
- Operational Excellence
Consistent, high quality supply and "Right First Time"
delivery of new products and services allows NSG to
become a trusted partner for our customers.