Operational Excellence

Our global Manufacturing Excellence focus drives improvement in our operations and the products and services we supply, guided by identification of the risks within our internal and external environment. The key supporting programs remain unchanged with a clear focus on achieving a high level of consistency in performance across all regions in order to deliver reliable and sustainable results and withstand current and future challenges in the external environment.

Achieving an even greater level of harmonization and standardization of our manufacturing processes with full integration of digital tools will be needed to reach the next level of excellence. As a consequence, a review of the Group Manufacturing Management System - NSG Way to Manufacturing Excellence - has been launched. A new NSG Manufacturing Management System will be based on a dynamic set of required systems and capabilities, delivered by specific tools and business processes. This entire Management System will be governed by three basic principles: Organizational Alignment, Developing Culture and Continuous Improvement.

With the revised approach we will work to achieve a step change of operational and quality performance.

The effective use of digital manufacturing tools and applications will be a key part of this journey. Through the combined work of a range of Group functions and governed by the Manufacturing Digitalization Committee an effective global process has been established to roll-out proven solutions. One important example is the use of Artificial Intelligence (AI) supported tools like CCTV cameras to identify Health and Safety risk areas due to incorrect behavior but also helping to provide process engineers with early warning about the risk of non-standard operating conditions.