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President and Chief Executive Officer's introduction

Key message

OUR COMPANY IS COMMITTED TO SUSTAINABILITY. WORKING SAFELY AND ETHICALLY, WE SUPPLY HIGH-QUALITY GLASS PRODUCTS THAT MAKE AN IMPORTANT CONTRIBUTION TO IMPROVING LIVING STANDARDS, TO PEOPLE’S SAFETY AND WELL-BEING AND TO ENERGY CONSERVATION AND GENERATION.

Our products are designed to make an important contribution to improving living standards, to people’s safety and well being, and to the conservation of energy worldwide.

Despite challenging market conditions and significant organizational restructuring during 2012, we have continued progress on our sustainability targets. We aim to balance the needs of all our stakeholders, managing the environmental impacts of our activities,
developing our people, encouraging innovation in processes and products, working in harmony with the communities in which we operate and encouraging our customers, contractors and suppliers to do the same.

Our policies underline the contribution our products can make to addressing climate change. We are also committed to improving our own energy usage and resource management. We aim to make a positive environmental contribution to the value chains
in which we operate, while benefiting from the international demand for products that help save and generate energy.

Glass has an important contribution to make in helping to reduce greenhouse gas emissions. We work with stakeholders in the framing of policies and regulations to help improve energy efficiency through the use of glass.

We work continuously to minimize energy input into all our processes, using as diverse a range of energy sources as practicable. The new 3,000-panel solar field at our facility at Northwood in the US, is now generating 250 kW of energy, or about 10 percent of what the facility uses, every year.

A major focus with our employees is to improve Safety. Despite significant improvements in our performance over the last 10 years, we have still not made sufficient progress in this area.  In July 2012 a permanent contractor at our San Salvo facility was killed while re-energizing a transformer. This tragic event underscores the work we have left to do. 

My aim is to build on and continue to move Safety to the next level. Our safety programs emphasize the importance of individuals taking personal responsibility and of appropriate safe behavior, with managers taking the lead through their commitment to our Key Safety Leadership Behaviors. NSG Group Safety Day is designed to bring special focus to this important area in all our plants around the world. A report on the 2012 event can be found on pages 32 and 33.

We have further strengthened our Sustainability governance, by allocating defined responsibility to named individuals for managing and monitoring our progress. Over the coming year we will continue the process of aligning all our activities more closely to the principles of sustainable development and embedding these principles into all our activities.