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Our Sustainability Agenda

GLASS HAS A MAJOR PART TO PLAY IN SOCIETY’S EFFORTS TO REDUCE CO2 EMISSIONS AND TO MITIGATE THE EFFECTS OF CLIMATE CHANGE. WE AIM TO BE THE GLOBAL LEADER IN INN OVATIVE HIGH-PERFORMANCE GLASS AND GLAZING SOLUTIONS, CONTRIBUTING TO ENERGY CONSERVATION AND GENERATION, WORKING SAFELY AND ETHICALLY.

Our Sustainability agenda is integral to decreasing our costs and increasing our market opportunities. Over the past year, we have renewed our efforts in areas such as energy saving and waste reduction, both of which can have a significant and swift impact on the business performance of the Group. Glass markets are extremely competitive around the world and it is imperative that we can meet the ever-increasing demands of customers in regard to sustainability reporting.

Our customers are increasingly expecting information on carbon content, hazardous materials, recycled content and other life cycle analysis information, among their many data requests, and we are aware of the competitive need to be able to provide this data swiftly and accurately.

We work with the communities and governments in the areas we operate to ensure compliance and forward-looking thinking. We do this directly and through our membership of trade associations, standards bodies and other organizations. We also work to influence legislation, particularly in the area of energy conservation and emission regulation.

Glass making is an energy-intensive process. Significant energy is consumed in obtaining and melting the raw materials for the manufacture of glass. Despite this necessary consumption our products can and do have a tremendously positive contribution to the quality of living and working environments.

We have communicated our approach to Sustainability to our employees around the world and have solicited their participation in this important work. Our management leadership team remains actively committed to our High Risk Activity reduction safety program. In 2012, we repeated the successful annual NSG Group Safety Day, covered elsewhere in this Report.

We have communicated our Supplier Code of Conduct to our suppliers and have conducted audits to verify the declarations we have received. Our products require raw materials and energy that must be extracted from the earth. Therefore we take our responsibility to protect the natural habitats of these regions seriously.

We continue to make progress in energy-saving initiatives within our own operations. A new lighting system for our Automotive plants in Italy is expected to cut energy costs by nearly 60 percent. The project will replace more than 5,000 lamps across the three sites with an energy-saving system which reacts automatically to levels of daylight.

The system not only saves a great deal of energy, it also provides a steady light level which makes working conditions far more comfortable for our employees. The completed project is expected to result in a reduction in energy consumption of some
4.4m kWh, with CO2 emissions cut by more than 2.8k tonnes. A similar system has been installed in our newly-commissioned coating plant at Cowley Hill in the UK.

The solar field installed alongside our North American research and development facility at Northwood, Ohio, has generated nearly 330,000 kWh in its first year of operation. Energy from the field is utilized by the plant under a net-metering agreement with the local utility, which allows Northwood to purchase power from the solar field and defray power taken from the grid. In its first year, the field has supplied 7 percent of the site’s
energy needs.

Our vision

As a global glass manufacturer, we are using our products and technology to play a positive role in helping to reduce greenhouse gas emissions and mitigating the effects of climate change.

'Making a difference to our world through glass technology'

Our mission

To be the global leader in innovative high-performance glass and glazing solutions, contributing to energy conservation and generation, working safely and ethically.

Our values

People are our most important asset. We value:

  • Trust and mutual respect
  • Integrity and professionalism
  • Teamwork and mutual support
  • Open communication
  • Initiative and creativity
  • Passion and resilience
  • Individual and social responsibility
  • Sustainability

Our stakeholders

We aim to be judged as best in class by:

  • Our customers
    To be their preferred supplier for glass products and related services.
  • Our employees
    To be their preferred place to work.
  • Our shareholders
    To be their preferred long-term investment.
  • Our suppliers
    To build strong mutually beneficial relationships based on trust, co-operation, innovation and Sustainability.
  • Our communities
    To be a good neighbor, wherever we operate.

Our Code of Conduct

Our Code of Conduct defines for all employees what is expected of them. It reflects our values and principles, particularly the emphasis on safety, taking personal ownership for actions and communicating with openness and involvement.

The overriding basis of the Code is that we will carry out these activities in a safe, professional, legal and ethical manner and in a way that demonstrates corporate social responsibility and promotes Sustainability. Wherever possible, the Code defines a fair and common sense approach to doing business, with some elements dictated by strict legal requirements.

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People, health and safety

We regard people as the most important asset of our company. We value the health and safety of all our employees above all other considerations and aim to ensure that we provide a working environment that allows our people to reach their full potential.

Our safety programs emphasize the importance of individuals taking personal responsibility and of appropriate safe behavior, with managers taking the lead through their commitment to our 10 Key Safety Leadership Behaviors. All injuries at work are regarded as unnecessary and avoidable. We require full reporting no matter how minor, and appropriate investigation to ensure we learn from all such incidents.